Privacy policy

This Privacy Policy describes how HOOG (the "Site", "we", "us", or "our"), operated under BREAD FINANCE PTY LTD, collects, uses, protects, and discloses your personal information when you visit or make a purchase from www.hoog.shop. We are fully committed to protecting your privacy in strict accordance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and federal U.S. consumer data safety standards.

1. Types of Personal Information We Collect

When you interact with our Site, we collect specific categories of personal data necessary to execute transactions and optimize your experience:

  • Device & Usage Information: Automatically collected via cookies, log files, and web beacons. Includes your IP address, browser type, operating system, referring URLs, and chronological tracking of your interactions on our website.
  • Order & Identity Information: Explicitly provided by you during checkout. Includes your full legal name, billing address, shipping address, payment confirmation indicators (excluding raw credit card data), email address (support@hoog.shop), and mobile telephone number.

2. How We Utilize Your Personal Information

We process your personal data under strict legal parameters to fulfill our contractual obligations to you, including:

  • Processing your payments, arranging secure domestic shipping, and rendering comprehensive order invoices.
  • Communicating directly with you regarding order statuses, tracking deployments, and customer support resolutions.
  • Screening transactions for potential fraudulent risks or malicious activities to safeguard institutional integrity.

3. Data Sharing with Compliant Third Parties

We never sell, rent, or trade your personal information to third-party data brokers or external marketing networks. We share data only with highly vetted service providers essential to our business execution:

  • Fulfillment & Logistics: Sharing shipping addresses and contact phone numbers with top-tier carriers (USPS, FedEx, UPS) to complete physical deliveries.
  • Payment Processing: Transmitting securely encrypted tokenized parameters to certified payment processors (such as Visa, Mastercard, Shop Pay) for instant transaction authorization.
  • Legal Mandates: We may disclose data if legally required to do so by applicable U.S. or Australian federal law, subpoenas, or official regulatory audits.

4. Your U.S. Privacy Rights (CCPA / CPRA Compliance)

If you are a resident of the United States (including specific state-level expanded frameworks like California, Virginia, or Colorado), you possess explicit structural rights over your personal data:

  • The Right to Know: The right to demand a detailed breakdown of the specific categories of data we have collected about you.
  • The Right to Correct/Delete: The right to request immediate correction of inaccurate data or the complete permanent erasure of your personal files from our databases.
  • The Right to Opt-Out: The right to confirm that your data is not sold or shared for cross-context behavioral advertising.

To exercise any of these fundamental consumer rights, please contact our Data Compliance Officer directly via email at support@hoog.shop.